The Room Attendant is responsible one of the most important tasks in the hotel: ensuring that each guest experiences clean accommodations and facilities, making sure that all traces of previous guests are removed, and that everything is working.
The Front Desk Ambassador is responsible for kicking off the beginning of a guest’s exceptional stay by being the first point of contact, making the best impression, accommodating the requests and needs of the guest, and providing them excellent accommodations, a stage set by fellow team members.